Today we're lifting the lid on why a blame culture
could be costing you £thousands...
We see it all the time: low morale, low productivity,
and a relentless focus on back-covering rather than
doing the job at hand.
The thing is...
...that when we focus the blame on an individual,
we're throwing away a priceless opportunity for
learning, changing and improving - on both an
individual and a team level.
ACTION POINT
When things go wrong, tell yourself:
"Here's a brilliant learning opportunity!"
Make sure you're asking good quality questions
to establish what you can do differently next time.
And if you...
...find an individual is at fault, accept the blame
yourself. You're their leader and you've made
a mistake.
Did you give them insufficient information or
training? Or perhaps you put them into a position
they were unsuited to.
Whatever the answer...
...make sure you've got a process for sharing
the learning across your team so that everyone
can benefit from it.